Terms of Service

Last updated: November 2025

Welcome to InfinityCarePlus.
These Terms of Service (“Terms”) govern the use of our website at https://infinitycareplus.co.uk and any associated online materials or forms we provide (together, the “Website”).

By using this Website or submitting information to us, you agree to these Terms. If you do not agree, please do not use the Website.

1. About Us

InfinityCarePlus is a trading name of Maria Marasigan, operating in the United Kingdom.

Contact details:

We provide information about our introduction and matching services connecting clients with helpers and carers.

2. Scope of These Terms

These Terms apply only to:

  • The use of our Website and online materials,
  • Our enquiry and registration forms (for example, Google Forms), and
  • Any pre-contract communication or data collection we carry out through these channels.

They do not cover any formal business relationship or contractual agreement between InfinityCarePlus, clients, helpers, or carers.
Those relationships are governed by separate Terms of Business or Service Agreements that will be issued before any work or placement begins.

3. Pre-Contract Activities

As part of our introduction and matching process, we may:

  • Collect and process information about potential clients and helpers (as explained in our Privacy Policy);
  • Use this information to identify suitable matches, provide information about our services, or discuss potential arrangements;
  • Communicate with individuals by email, phone, or WhatsApp for the purpose of responding to enquiries or facilitating introductions.

These activities are part of our pre-contract process and are undertaken for legitimate business purposes — such as marketing, responding to interest, or preparing for possible engagement — but they do not form a contract for services.
Any actual engagement, placement, or payment arrangement is covered by a separate written agreement.

4. Use of the Website

You agree to use the Website lawfully and responsibly.
You must not:

  • Misuse or attempt to disrupt the Website;
  • Introduce malware or harmful code;
  • Submit false or misleading information; or
  • Infringe the rights of others or act in a way that could damage our reputation.

We may suspend or restrict access if we believe your use breaches these Terms or poses a risk to others.

5. Intellectual Property

All content on this Website — including text, graphics, images, and layout — is owned by or licensed to InfinityCarePlus and protected under UK copyright law.

You may view and print material for your own personal use.
You may not reproduce, copy, or distribute any material for commercial purposes without written permission.

Third-party trademarks and content remain the property of their respective owners.

Our Website may include links to third-party services such as:

  • Google Forms (for data collection)
  • Social media platforms (Facebook, LinkedIn, Instagram)
  • External articles or resources

We provide these for convenience only. We are not responsible for their content, security, or privacy practices.
Use of external links is at your own discretion and subject to those sites’ own terms and policies.

7. Submitting Information

When you submit information via our Website or forms:

  • You confirm the information is accurate and, if submitted on behalf of someone else, that you have their consent.
  • Your information will be handled in accordance with our Privacy Policy.
  • Some processing may be carried out using third-party systems such as Google or Microsoft.

We take reasonable care in handling submissions but are not responsible for transmission issues or events beyond our control.

8. Availability and Accuracy

We aim to keep our Website accurate and up to date, but:

  • Content is for general guidance only and may change at any time.
  • We do not guarantee the Website will always be available or error-free.
  • We may modify, suspend, or withdraw access without notice.

9. Limitation of Liability

To the fullest extent permitted by law, InfinityCarePlus:

  • Excludes all implied warranties or representations related to this Website;
  • Is not liable for any direct or indirect loss or damage resulting from use of the Website or reliance on its information.

Nothing in these Terms excludes liability for death, personal injury, or fraud caused by our negligence, or any other liability that cannot be excluded by law.

10. Privacy and Data Protection

We handle personal information in accordance with our Privacy Policy.
By using the Website or submitting data, you agree to that policy.

11. Changes to These Terms

We may update these Terms from time to time by posting a new version on our Website.
Your continued use of the Website after updates means you accept the revised Terms.

12. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions about these Terms or how they apply to you, please contact us.

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